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why remanufactured?

Why use recyled (remanufactured/compatible) inkjet and toner cartridges?

The answers are:

  • To reduce expenses with savings of up to $41on ink jet and $157 on toner
  • To go green by becoming a member of the recycling community and sustainability

At Think reInk, we talk to clients every day that are interested in “Think about the environment… think about saving money’ but have doubts in their mind concerning the quality of our remanufactured toners. A remanufactured toner cartridge is made from an empty original equipment manufacturer (OEM) cartridge and is inspected both visually and electrically. Components are replaced and the empty toner is filled with a toner powder with similar characteristics as the original product. A remanufactured toner cartridge is remanufactured one time.

Here are some things we frequently hear from our customers:

  • Do the products work?
  • Do they last as long as an Original product?
  • My printer/copier serviceman told me that remanufactured toners leak.
  • Will using remanufactured/compatible products damage my equipment?
  • If I use remanufactured/compatible products will it void my printer/copier warranty?

The first three points could easily be covered as Think reInk sells cartridges that are ISO 9001, ISO 14001, and STMC certified. ISO 9001 is a manufacturing-specific certification process administered by the International Standardization Organization. Manufacturers who have attained ISO 9001 certification have established repeatable and replicable steps in their production processes…and these processes, in turn, must consistently yield successful results. The individual steps in each component process (leading to the end product) are then documented and established as standard operating procedures for employee execution (and training, in the case of new employees) to ensure that the entire manufacturing output is efficient and consistently of high quality.

The standardization process certification established by ISO is regarded internationally as the bellwether of quality control. Manufacturers carrying ISO 9001 certification have consistently proven that their products are of the highest quality and reliability.

ISO 14001 is a standard for environmental management systems to be implemented in any business, regardless of size, location or income. The aim of the standard is to reduce the environmental footprint of a business and to decrease the pollution and waste a business produces. The ISO 14001 standards exist to help organizations minimize how their operations negatively affect the environment.

STMC stands for the Standardized Test Methods Committee. This global committee formed to find and promote standardized test methods for the OEM-compatible and the remanufactured printer cartridge industry. These standards, which incorporate methodologies from ISO, ISTA, ASTM, and ANSI, define performance specifications that make aftermarket printer cartridge quality equivalent to—and in some cases better than—OEM products. Purchasing toner cartridges from an STMC-certified manufacturer is a consumer’s best indication of superior performance, reliability, and quality. Click here to read more about why STMC standards are so important.

So our suppliers become the front-runners of the pack and they support and implement higher pay and better perks, leading to very little employee turnover and great quality. Most of these suppliers have failure rate of less than 1% and it is estimated that less than 15% of the companies doing business in the US carry the ISO 9001 and less than 100 remanufactures carry the STMC seal because it is time consuming, expensive and painful! You need dedicated staff to do that! These suppliers use the best components. Many companies have created a bad reputation for remanufactured toners, they did not become an ISO or STMC registered manufacturer and they care little about quality, so the bad quality made the above perception a reality to a lot of people. There are many companies selling goods made abroad. Those products are made in places were standards are not obeyed and not even known. One of our suppliers remanufactures over 100,000 cartridges a month right here in Pennsylvania.

In relation to a Remanufactured product damaging your equipment, it certainly depends on what one understands by damage. Your equipment has movable parts and any cartridge breaking in pieces could potentially cause mechanical damage. Some brands may be potentially more prone them others. That damage is not only restricted to a remanufactured cartridge but could also be caused by an OEM Cartridge. Most cartridge breakages occur during shipping and handling and once it passes unnoticed by the user nobody knows what the consequences are. If you have followed all normal standard procedures for installation and you experience: a strange noise, see a bad printout after a couple of pages or see heavy flow of toner almost like mud, smears, the common sense says: “Remove the cartridge and call us for a replacement.”

Using remanufactured/compatible cartridges will not void the printer manufacturer's warranty. The Magnuson-Moss Warranty Act of 1975 prevents original manufacturers from, as a condition of the warranty, requiring the use of their inkjet cartridge. Think reInk uses only top quality ink that will not cause damage to your printer.

It is also illegal for a company to tell any customer that the use of a remanufactured or compatible product will void the warranty and/or service agreement. According to Federal Law 93-637, Section 102, Part C (Sherman & Clayton Antitrust Acts), and Title 15 US Chapter 50 Section 2302, it is ILLEGAL for an equipment manufacturer to void a warranty due to the usage of a remanufacutred or compatible imaging supply.

Imagine a car dealer telling you that you need to service your car at their dealership or that you only can use a certain brand of gas, tire, and spark plugs.