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questions about our guarantees

What is considered a local retail competitor?

A retail store located in the same market area as your local Think reInk store.

What is considered "proof" of the advertised price?

If you have already purchased the item, the best way to show proof of price is to bring in your receipt, plus the competitor's current ad. We reserve the right to call the competitor's store to verify the lower price and availability of the item.

Are Think reInk ink or toner refill services eligible for price matching?

Due to the differences in services being performed, Think reInk does not match competitors' service prices.

What does it mean to match a retail competitor’s price on the Original Equipment Manufactures brand?

Think reInk will not price match a retail competitors recycled ink or toner cartridge due to the vast differences in method and quality of recycled ink and toner cartridges. We will price match a local retail competitors OEM or Original Equipment Manufactures brand and model.

What does it mean not to match a competitor's price that results in a price match?

Think reInk will not price match to a local retail competitor's price that has already been reduced by a price match.

Does Think reInk match prices of Internet retailers?

If you made your purchase in a Think reInk store, and you find an Internet retailer with a local retail store honoring its own online prices, we'll match their price, plus 10% of the difference. Internet-only retailers are exempt from our price matching program, as well as Web-exclusive offers, liquidations or auctions. Eligible items must be the Original Equipment Manufactures brand and model, and currently in stock at the competitor's retail store.


try us without risk. we fully guarantee our products and services.